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The ITIL Series: ITIL Capacity Management
12 April 2011

The ITIL Series: ITIL Capacity Management

The ITIL Series: ITIL Capacity Management
Publisher: I.B.M Press | 2011 | 240 Pages | ISBN: 0137065922 | PDF | 2 MB

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management
ITIL Capacity Management
12 April 2011

ITIL Capacity Management
ITIL Capacity Management
Publisher: I.B.M Press | 2011 | 240 Pages | ISBN: 0137065922 | PDF | 2 MB

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management
CBT Nuggets - ITIL v3 Foundation - ITIL Information Technology Infrastructure Library
24 October 2012

CBT Nuggets - ITIL v3 Foundation - ITIL Information Technology Infrastructure Library

CBT Nuggets - ITIL v3 Foundation - ITIL Information Technology Infrastructure Library
English | Stereo | 800x600| Video Training | 564.02 MB

Learn the basics of ITIL from trainer Michael Shannon. This series is aimed at large IT departments.
For IT departments to run well there are processes that need to happen. In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.
ITIL Foundation Exam Study Guide
30 April 2013

ITIL Foundation Exam Study Guide
ITIL Foundation Exam Study Guide
English | ISBN: 1119942756 | 2012 | PDF | 408 pages | 12 MB

Everything you need to prepare for the ITIL exam ? Accredited to 2011 syllabus
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential res
Lynda.com ITIL Foundations [102 Video (MKV)]
4 October 2014

Lynda.com ITIL Foundations [102 Video (MKV)]

Lynda.com ITIL Foundations [102 Video (MKV)]
English | Size: 5.10 GB
Category: Computer Science

The Information Technology Infrastructure Library (ITIL) has become the standard framework for the IT service industry. In this course, instructor Mark Thomas explains what ITIL is and how it can help align IT services with the needs of your organization. The course is comprised of eight modules, drawn from ITIL objectives that follow the phases of the service life cycle. Mark explains the key principles, models, and concepts behind the ITIL model of service management, and then dives deep into the life-cycle processes, from business-relationship management to problem management, using real-word examples from his own career.
ITIL Capacity Management
12 April 2011

ITIL Capacity Management

ITIL Capacity Management

2011 | 240 | ISBN: 0137065922 | PDF | 2 Mb

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management ...
CBT Nuggets Training - ITIL v3 Foundation
17 October 2012

CBT Nuggets Training - ITIL v3 Foundation

CBT Nuggets Training - ITIL v3 Foundation
IT Infrastructures and Service Management training for IT departments

English| Audio: aac, 44100 Hz, stereo
FLV| Video: h264, yuv420p, 800x600, 15.00 fps(r)| 564MB
Genre: Video Training

Learn the basics of ITIL from trainer Michael Shannon. This series is aimed at large IT departments.
ITIL 115 Ebooks Collection
15 March 2013

ITIL 115 Ebooks Collection

ITIL 115 Ebooks Collection
English | PDF | Ebooks Collection | All In One | 248 MB

A large ITIL Ebooks collection.
How to Develop, Implement and Enforce ITIL V3's best practices
26 March 2010

How to Develop, Implement and Enforce ITIL V3's best practices


Claire Engle, Jackie Brewster, Gerard Blokdijk "How to Develop, Implement and Enforce ITIL V3's best practices"
Emereo Pty Ltd | English | 2008-04-30 | ISBN: 0980513669 | 164 pages | PDF | 1,8 MB

ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
27 May 2011

ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course

Tim Malone, Ivanka Menken, Gerard Blokdijk, "ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course"
Publisher: Emereo Pty Ltd | 2009 | ISBN: 1921573600 | PDF | 188 pages | 4.2 MB


The ITIL (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com to Barnes and Noble and many more, this 2009 edition has refreshed the study guide and online learning program, with its updated, inspiring, and detailed plan for passing your ITIL V3 Foundation exam on the first attempt. With new examples, instructions, and cautionary advice, the ITIL V3 Foundation Complete Certification Kit is, to quote numerous of ITIL certified clients, "the gold standard of ITIL Certification."